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Water Utilities Overview

Seasonal Water Use Schedule in Effect

Between April 1 and October 31, as outlined in the Water Conservation Plan, all Garland Water Utility customers may water twice-per-week using an in-ground sprinkler system.  Customers have the flexibility to choose which days of the week to water.  Sprinkler system use is prohibited between the hours of 10 a.m. and 6 p.m. during the warmer seasons to prevent excessive evaporation.  Watering with a hand-held device, soaker hoses or drip irrigation is allowed anytime on any day. 

Please remember, our watering schedule is subject to change dependent on the weather conditions and effectiveness of local water conservation measures.  These changes would be posted on this website.


Water Conservation Plan


Drought Restrictions



Think Before You Flush

The City of Garland operates two large wastewater treatment plants that receive all of the "used" water from every indoor drain and toilet in the city.  You can imagine what a big task it is to screen and treat this water.  Our system (and your pipes) can be damaged when toilets are used for anything other than the 3 P's (paper, pee and poop).  Toilet paper is designed to breakdown quickly to prevent pipes from clogging.  Remember, the pipes that take away wastewater from your home are only 2 - 3" in diameter.  Flushing anything else (wipes, dental floss, cotton swabs, etc.) can lead to plumbing problems at home and at our treatment plants.  The City of Garland Water Utilities department thanks you for your help in preventing sewer system blockages.

Four Cities Unite to Request Water Rate Relief

The Mayors of Garland, Mesquite, Plano and Richardson, in an unprecedented move, recently announced that their cities are asking the Public Utility Commission (PUC) to conduct a review of their water rates with the North Texas Municipal Water District (NTMWD). The cities are taking this action because the rates set by the NTMWD under the six-decade old water supply contract are discriminatory, are inconsistent with water conservation and are not in the public interest. As a result, the four cities have paid a total of $178 million for water they did not use.

Read the full press release here.


Water Quality Report

In accordance with the Safe Drinking Water Act, Garland Water Utilities presents its annual Water Quality Report.  This report includes water testing completed between January 1 and December 31, 2015.

CCR Water Quality Report - City of Garland's Water Quality Report for 2015

Routine Hydrant Flushing

Information about routine hydrant flushing




 Water & Sewer Issues

Line Locates

  • For City of Garland water and sewer line locates, please contact Texas 811 for utility line locates two (2) days before digging. For more information visit www.texas811.org or call 8-1-1.
  • Garland Water Utilities will locate water or sewer mains, we will not locate service lines (laterals) and cannot locate lines on private property.