Office of Strategic Initiatives


Office of Strategic Initiatives (OSI) provides a variety of business and project management services to the City organization and the citizens of Garland. As a strategic project office, our primary focus is delivering projects and programs that require coordination across many departments and outside stakeholders, including Citywide technology implementations, process improvement efforts, construction portfolios, and new strategic initiatives or program incubation.

OSI provides the following business services to City departments:

  • Management consulting services
  • Process improvement facilitation
  • Project management services
  • Resource/skill support
  • Statistical analysis and research
  • Strategic planning